What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order/donation form. To buy from/donate to us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Spammers Not Welcome Here – Anti-Spamming Policy
We have a strict policy against spamming. We do not send unsolicited mass emails in connection with the marketing of our programs, products and services.
We consider spamming to be any activity whereby one directly or indirectly transmits e-mail messages to any email address that has not solicited such e-mail and does not consent to such transmission.
If you are spammed by anyone regarding our products, service, website, or any other matters, please report this activity to firstname.lastname@example.org
This should go without saying, but we’ll say it anyway: it’s not OK to spam people. If you try, we will immediately close your Joy Starts Here account. You will not get any warning or refund if applicable.
Chances are, you already knew spam is bad. And as an email recipient, you know it when you see it.
It’s important that as a sender, you know what spam is, too. We’d hate to see you make the mistake of spamming anyone.
So let’s talk about what spam is and what happens if you do it at Joy Starts Here.
What Is Spam?
Ask 10 different people that question, and you’ll probably get 10 different answers.
Instead of trying to create a definition of spam that covers every possible scenario, let’s look at a few things that we will consider spamming. We think this will give you a pretty good idea of what not to do.
Things You May Not Do
Send email to people who have not specifically requested that information from you.
Create posts/comments that are not related to the topic.
Post irrelevant links to your website in discussion forums, newsgroups or classifieds sites like Craigslist.
Use email lists that you purchased, rented, leased, or in any way bought from a third party. This includes email addresses that you purchased via co-registration.
Batch or in any way try to script the addition of new subscribers to the web form subscribe methods.
These aren’t the only things we might consider spam. But they’re a good guide.
Not sure if we’d consider something to be spam? Contact us and we will let you know!
What Happens If I Spam, Or Try To Spam?
If we find that you are spamming, or trying to spam, with your account:
Things that will definitely happen:
Things that might happen:
Note: we don’t presume guilt. We investigate all potential spam incidents thoroughly before making a decision. But once we’ve made a decision, we act fast.
I Think another User Is Spamming Me. What Do I Do?
If you believe you have received spam from another user, forward the email you received to us at email@example.com
Please include the headers of the email when you forward it, and briefly tell us why you believe the message is spam. We take all spam complaints seriously and will investigate promptly.